iHerb Reviews

Many people are asking whether iHerb is legit? And the answer is yes! The company has been on the market for more than 20 years and has millions of satisfied customers around the globe. Over the past two decades, iHerb has grown to be an extremely large e-commerce platform, and you can be confident that it is not a scam but a perfectly legitimate site. iHerb has a reputable history and a large following on social media, with roughly 9,000 followers on YouTube, more than 2.7 million followers on Facebook, more than 210,000 followers on Twitter, and approximately 891,000 followers on Instagram.Get discount with Promo code NBV977

I placed an order in May 28. Went to check the delivery date a few minutes after the order was placed and it stated my account was suspended. Contacted customer service and they finally reset my account. Contacted them again because it showed my order had been rejected. They advised me to reorder the product. Due to so many issues with 1 order I ordered the item elsewhere. Checking my credit card bill the charged me for the order on June 1 even though they rejected it on May 28th. Today they emailed me after I questioned the charge to my card and wrote in their email that I was not charged.

Definitely a scam and no customer service whatsoever I wasted over an hour trying to figure out their customer service number but they don't have one just a useless automated chat. I needed my order before going on my trip and the tracking number shows it shipped but it isn't there's absolutely no one to help because they don't have customer service

Ordered two foundations, one arrived broken. Unable to contact company. They have no live customer service agents and their online help is impossible. It asks you to fill out an online form but when you do you never receive the email or text codes. Will never order again. HORRIBLE. DO NOT ORDER FROM IHERB. They send broken items and are impossible to get a hold of to replace.

iHerb never lets me down. They always have the products I want at an excellent price and they ship the items quickly. I haven't found any other health food company that is as reliable as iHerb

iHerb is the best source for health foods and vitamins I have found. They always have the best value products, and with free shipping there's no better prices anywhere else. Promo code- NBV977

This used to be a reliable company, but they're shifty thieves now, so I made an account specifically to warn people here. I am dealing with the same things so many other people here have noted: I put in an order, was charged for it, and then was unable to log in again or check tracking. They have no customer service. They don't pick up their phones and they take about a day to respond to messages. (They completely ignore emails.) They're just giving me the runaround, pretending like they care. My account was deactivated for absolutely no reason, and they're just giving me the runaround to avoid speaking to me because they have my money. After reading other people's experiences having the same problems, I'm just glad I didn't spend thousands of dollars with these crooks and liars. Dishonest, thieving, and shady. Stay away from this company.

Order #913583415

I have been buying from iHerb for years but no long. Twice now I have submitted honest reviews and they have been rejected. Obviously this same issue is happening for other customers so their review system cannot be trusted.

In a sea of amazing websites who needs iherb?!? I could not even get past the login/create an account phase! They want your first born to even open an account. Lets get this straight, YOU will not get my phone number. Just who do you think you are and more importantly who do you think you're dealing with? I will never, ever, shop with your company. You will never get my business. If an email and address is not good enough for you, well then, you know what you can do.:)

There are too many good companies on the net who do not "require" a phone number to even contact their support! LOL I could not even contact their support because they demanded a phone number LOL! Goodbye piece of dung iherb. O. M. G. you fail and you lose.

Good website. Variety of products that are organics or close to it. Reasonable prices Also, don't forget about promo code- NBV977 for an additional discount.

Seriously guys, i really dont understand why there are so many negative reviews about IHERB on the internet! I have ordered so many times from IHERB and trust me, i had the most fantastic shopping ever EACH AND EVERY TIME i have ordered from them. Good prices, rocket speed deliveries, geniune products every time, and the best part. I HERB takes import charges from you while you are checking out on their page, and the customs clearance takes hardly a day! When i have ordered from other courier services, the shipments get stuck in the customs indefinitely for days, and its such a stressful experience.
Guys, dont go by the negative reviews. Trust me, IHERB simply rocks. Try it once, you will simply love the shopping experience!
With love and hugs from India,
Amit
[*******@hotmail.com]

Really a shame to see a friendly, low-key company turned into a relatively large corporate entity. They were a really super, high quality company for decades. Now I even understand they are partially owned by a Huge Chinese Company. (Nothing against the Chinese part, it's the huge, not local $ I dislike.) You can trace the devolution of the company by the many, many different discounts they've tried. My favourite were the VIP days when you could get a large discount whenever you liked, based on how much you spent. You could always reach someone locally by phone. Shipping was always super fast, and packing really professional. It's such a shame that success seems to mean growing ever bigger, which rarely means better. As we can witness in this case. Also they had the absolutely best price discounts on brands like Healthy Origins. Now they don't even carry the line anymore. And they do seem absurdly to go out of their way to cancel accounts and orders that is really puzzling, and laughingly misdirected.